For projects like home renovations, commercial building upgrades or even a new solar installation, the contractor behind the work can make or break the outcome of the improvements at your business or home. Picking the right one isn’t just about price, it’s about qualifications, customer service, accountability and knowing the rules that come with energy efficiency and renewable upgrades.

Contractors who lack the proper licenses or experience with a specific type of work can create delays, cost overruns or compliance issues. That’s why many customers turn to established networks and public resources to help narrow their options.

Energy Trust encourages customers to work with licensed and insured independent contractors from its Trade Ally Network. The Trade is a group of independent contractors Energy Trust works with to assist utility customers with meeting their project needs.

“Trade allies are vetted in the first place before they ever start working with us,” said Tom Beverley, Energy Trust’s Trade Ally Network manager. “We’re looking at their business license, we’re looking at their Construction Contractors Board license. We do some checking on what the general online feedback has been before we approve them.”

Trade ally contractors also get specialized, ongoing training and technical support based on which Energy Trust programs they are helping to deliver.  They are familiar with current quality assurance requirements and available incentives. Many can also help customers navigate cash incentive applications, which can reduce paperwork headaches and speed up the process.

“Overall, we want to ensure customers can receive the best support possible with whatever the project might be,” said Beverley.

Whether you choose to work with a contractor within the Trade Ally Network or not, there are certain steps you should take to ensure that your project goes according to plan:

• Confirm the license. Contractors should be properly licensed. The State of Oregon requires all contractors have a current Construction Contractors Board license. The State of Washington requires similar licensing through its state agency.You can check your contractor’s license and work history through the state websites.
• Do a quick reputation check. Look at reviews and ratings on places like the CCB, Better Business Bureau, Angi and any references they provide.
• Read the bid closely. Make sure you understand exactly what work is included. The lowest price isn’t always the best, as experience, reliability and professionalism matter. It’s best practice to solicit at least three bids from various contractors to make comparisons.
• Ask around. Friends, family and neighbors can be great sources for referrals. If you need help, Energy Trust can connect you with qualified trade ally contractors. Watch for red flags. Learn the common signs of contractor scams and how to avoid them before work begins. Check out Energy Trust’s known scams webpage for clues on what to be on the lookout for.

Whether it’s through finances or your time, making energy improvements is a major investment. Taking the necessary steps to choose the right support can make all the difference in ensuring the job is done right the first time.